Velocity Webhosting Online Support Center
Please make sure that your question cannot be answered by one of the guides below before opening a trouble ticket. Please note that sending email to support@macconnect.com is generally the quickest and most efficient way of getting your problem solved. We welcome your feedback about what you think of our RELIANT online support system and what you would like to see added here.
Network Status Page
Check out our real time network status page to see if there are any known network issues.
To Contact Us:
Request Assistance with your Velocity Account
Use this form to get help from one of our technicians on a problem you are having with your Velocity account 24 hours a day, 7 days a week.
Filemaker Database Launch Form
Need your new Filemaker Pro database launched? This form will page the technician on duty to launch your database for you.
Velocity Support Toll Free Hotline 1-866-622-2666
Give us a ring and one of our technicians will be happy to help you through your problem.
Troubleshooting Guides and FAQs
How do I create, delete, and modify email accounts within my domain?
How do I send and receive email using my domain name?
How can I create and use forms (ie. order form or contact information form) on my website?
How can I track my site's stats (ie. hits, clicks, visitors, data transfer, etc.)?
I have a Filemaker Pro database hosted with MacConnect. How do I upload and launch it?
Other Guides and FAQs
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